WNG MANAGEMENT SERVICES, INC.
a resort services company managing SeaCrest and Venus Condominiums
895 Santa Rosa Boulevard
Ft. Walton Beach, FL 32548
850-301-9600 or 800-476-1885
PLEASE READ CAREFULLY AS SOME POLICIES HAVE CHANGED.
Check-in/Check-out Policy. Check-in is 4:00 p.m., check-out by 11:00 a.m. In some instances, access to your unit may be unavoidably delayed due to cleaning or maintenance issues. There will be no discounts offered due to late check-in. Guests arriving later than 5:00 p.m. may retrieve a key from the lock box located at the end of the mailboxes in the SeaCrest lobby. Please check in by 10:00 a.m. the following day.
Unit Assignment is subject to change without notice. Guests who exceed maximum occupancy are subject to immediate eviction and forfeiture of all rental payments.
Deposit Policy. $200.00 deposit is required at time of booking daily/weekly reservation, applied toward rent at check-in.
Cancellation and Refund Policy. Reservations cancelled prior to 14 days of arrival will be charged a $50.00 processing fee. Cancellations providing less than 14 days notice prior to arrival forfeit entire deposit. No refund due to late arrival, early departure or weather.
HURRICANE POLICY: Refunds are for unused days and only in the event of a Government issued Mandatory Evacuation in our area.
Credit Cards. MasterCard, Visa and Discover. No personal checks.
Cleaning Fees. A cleaning fee is charged on all reservations. (see RATES page for amounts)
Pets. No pets allowed on the property – NO EXCEPTIONS.
No Smoking. All units are NON-SMOKING. A $250.00 air purifying fee will be charged if you or your guests smoke in the unit. Eviction will follow if smoking continues.
Family Rentals Only. No young adults without a parent or appointed chaperone over the age of 25 in each unit.
Damages. Guests are financially responsible for loss or damage to unit during stay. Guest's credit card will be charged for damage, loss or extraordinary trash removal, extraordinary stains or soil to carpet, furniture, linen, kitchen, etc.
Housekeeping. An initial supply of linens, soap, toilet paper and trash bags is furnished. No towel exchange or daily maid service. Please bring your own beach towels. Towels in the unit are not to leave the unit.
Rates. The information provided, though deemed accurate, is not guaranteed. It is subject to error, omissions, change of price, or withdrawal without notice. We reserve the right to correct rates that may have been misquoted due to human and/or computer error.
Parking. Parking permits will be issued at check-in. Permit must be visibly displayed on mirror or dashboard of vehicle. There is NO parking for boats, boat trailers, recreational vehicles, cargo trailers or jet skis.
Maintenance Problems. Promptly report any unit maintenance problems during your stay to WNG Management Services located in the SeaCrest lobby or dial zero (0) from your unit telephone. It is understood that maintenance staff may enter the unit to respond to any maintenance and/or housekeeping issues during your stay.
Security of Personal Property. WNG Management Services is not responsible for acts of theft, vandalism, or other damages to guest's personal property or for personal items left by guest in the unit at departure.